Wink - Lash & PMU
Booking & appointment policies.
A few simple rules keep every appointment on time and every set at its best. Please read them before you book.
At a glance
- Non-refundable deposit, applied to your service
- $20
- Notice to cancel or reschedule free of charge
- 24 h
- Charge for late cancellations and no-shows
- 50%
- Grace period for late arrivals
- 15 min
- Late fee after 15 minutes
- $15
- Free lash adjustment after your appointment
- 48 h
Deposit & booking fee
A non-refundable $20 deposit is required to secure all appointments. Your deposit will be applied toward your total service balance.
Cancellation & rescheduling
- Cancellations or rescheduling requests made within 24 hours of the scheduled appointment will incur a 50% charge of the total booked service price.
- Changes made more than 24 hours in advance will not incur a cancellation fee.
- Deposits are non-refundable.
No-show policy
Clients who fail to show up for their scheduled appointment without prior notice will be charged 50% of the total booked service price.
Repeated no-shows may result in restrictions or loss of future booking privileges.
Late arrival
- A 15-minute grace period is allowed.
- Arrivals more than 15 minutes late will incur a $15 late fee.
- If you arrive too late to complete your service within the remaining appointment time, your appointment may be canceled or rescheduled.
- If the appointment must be canceled due to late arrival, the 50% cancellation fee will apply.
Foreign fills
For quality and safety reasons, we do not accept fills from other salons.
Clients with existing extensions from another salon must book a removal and a brand-new full set.
Lash service adjustment policy
Your satisfaction is important to us!
- Within 48 hours: If you experience any issues with your lash set, please contact us within 48 hours of your appointment. We will provide a complimentary adjustment.
- After 48 hours: Any adjustment or touch-up requested after 48 hours will be charged at our regular 1-week refill rate for the original service.